Yes! We deliver to any area inside 1604, parts outside of 1604 we deliver to : Helotes, Alamo Ranch, Stone Oak/Bulverde. We deliver to any and all hotels inside 1604 too! Check out our delivery page here!
FAQ
Ordering and delivery
- Does CBD Relief Offer CBD Same Day Home Delivery?
- Does CBD offer Same Day Store Pick up?
- Can I place an order without creating an account?
- Where is my order confirmation?
- Why has my order been canceled?
- How do I cancel my order?
- Can I alter my order?
- When will my order arrive?
Does CBD Relief Offer CBD Same Day Home Delivery?
Does CBD offer Same Day Store Pick up?
Yes we do, simply select that option at check out! We are open 10-8PM Monday thru Sunday and offer pick up durign those times. Simply select store pick up and beep when you're outside and we will come out. If we dotn come out immediately, call 210-366-4380 or text us your're outside. 11627 Bandera Rd San Antonio, TX 78250.
Can I place an order without creating an account?
Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://www.yourstorename.com/register and follow the instructions on-screen.
Where is my order confirmation?
This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@cbdrelief.care or call/text 210-366-4380 just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.
Why has my order been canceled?
We typically only cancel orders if there’s a problem with stock, or if you’ve asked us to cancel. We generally send several emails and call multiple times before we cancel. Please accept our apologies if your order is canceled because of a problem at our end. We’ll always offer an alternative product and process your refund in full, as quickly as possible. Meanwhile, please check your emails icluding junk to check for our attempts to reach you. If you missed them, you might want to add us to your email systems safe senders list info@cbdrelief.care.
How do I cancel my order?
There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via info@cbdrelief.care or call/text 210-366-4380, we may be able to cancel your order before it’s processed. If not, we’ll dispatch your order and then you can return it to us if you wish upon receiving it.
Can I alter my order?
Sadly, we’re unable to modify your order once we’ve shipped it. Please call us or text us ASAP to catch th eorder before it ships: info@cbdrelief.care or 210-366-4380. If you need to order a greater quantity or an additional product, please place a new order online. If we already shipped, once you receive the order, you can contact us for a return. PLease see our refund policy here.
When will my order arrive?
Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Please refer to the tracking number you received when you placed the order. If you have quesgtions about our shipping policy, please refer to our shipping policy document here.
Returns
- Can I return or exchange an item?
Can I return or exchange an item?
Questions About Hemp
- What is an Isolate?
- What is Broad Spectrum?
- What is Full Spectrum?
- What is Raw Full Spectrum?
- Does CBD help with Anxiety?
- Does CBD help with pain, cancer or any other condition?
- Does CBD help with pain, cancer or any other condition?
- What happened to THCo?
What is an Isolate?
Cannabidiol (CBD) is a non-intoxicating molecule found in the cannabis plant. It is one of 100+ cannabinoids that naturally occur in the cannabis plant.
CBD isolate is a crystalline solid or powder that contains 99% pure CBD. An extraction process removes all the active compounds from the cannabis plant, followed by a refinement process that strips away all other phytocannabinoids, including THC, and any plant matter.
Since all plant matter has been removed, a CBD isolate only contains CBD. Isolate products do not contain any THC, terpenes, waxes or any other plant material. They contain one cannabinoid, which is typically that of CBD, although there are other cannabinoids that can also be extracted into an isolate.
What is Broad Spectrum?
Broad-spectrum CBD is the middle ground between isolate and full spectrum since it has zero THC. It contains cannabidiol (CBD) and other cannabinoids like CBN, CBG, CBC and other compounds within the plant that are beneficial like terpenes. Broad spectrum can be useful to people looking for no THC yet want the added benefits of other cannabinoids and terpenes.
What is Full Spectrum?
Full spectrum generally refers to products that not only contain CBD but contain the other plant molecules as well. Full spectrum sometimes also called “whole plant” extract, contains hundreds of different phytochemicals including cannabinoids, terpenes, and other compounds that naturally occur in the cannabis plant.
Research has shown cannabinoids and terpenes work together to influence each other. This synergistic effect is called the entourage effect.
What is Raw Full Spectrum?
Raw essentially means the product has not been decarboxylated, which is a fancy word that means “heated.” A raw CBD product has been extracted typically through a CO2 extraction and then cold pressed. This retains the raw cannabinoids CBDa & THCa, plus other essential plant compounds/materials only found in raw products. These compounds effect your body in different ways and appear to have additional benefits and has the most amount of cannabinoids than any other hemp product.
Does CBD help with Anxiety?
The Hemp Bill Act of 2018 prevents any CBD company from making medical claims. You will not find any information on our website regarding medical claims. We recommend doing some more research and coming back to purchase.
Does CBD help with pain, cancer or any other condition?
The Hemp Bill Act of 2018 prevents any CBD company from making medical claims. You will not find any information on our website regarding medical claims. We recommend doing some more research and coming back to purchase.
Does CBD help with pain, cancer or any other condition?
The Hemp Bill Act of 2018 prevents any CBD company from making medical claims. You will not find any information on our website regarding medical claims. We recommend doing some more research and coming back to purchase.
What happened to THCo?
The DEA & FDA recently decided to make THCO illegal therefore, THCO is no longer available on our website. Having said that you can still purchase a number of legal hemp derived THC products here!